Privacy Policy

At Ritchie Glens we always respect the privacy of our users and we intend to demonstrate that with this Privacy Policy.

What information do we collect?

We collect information from you when you register on our site or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How links are chosen for RitchieGlens

RItchieGlens includes links to both internal (Ritchie Glens) and external (non-Ritchie Glens) websites. We select links that are editorially relevant to the content they are linking from and are suitable for the likely audience.

These links are included for a number of reasons, including:

  • for further relevant information or other key source material
  • for background information
  • for useful practical information
  • for entertainment or enjoyment
  • for further informed comment

We do not link to external sites in return for cash, services or any other consideration in kind.

We link to sites purely on editorial merit. These will most often be free to access, but users may sometimes be asked to register or subscribe before viewing content.

The Ritchie Glens homepage does not accept submissions or requests. The homepage team selects links and evaluates websites on the basis of editorial relevance.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

We recommend that you check this Privacy Policy on a regular basis as we’re always updating and changing things about how our services work and how we collect the information gathered by the general day-to-day operation of the RitchieGlens website and RitchieGlens Player.

We’re always keen to hear any thoughts or suggestions so feel free to send us a note or start a thread on the discussion forum. You can also find our address on the CONTACT page.

If you plan on upgrading to an account to make purchases we ask for your name, surname, address and phone number. These details are not shared with anyone else other than our online merchant account providers when making a payment and are kept in a secure environment at all times.

When you eventually come to making a payment you are taken to a external webpage on our online merchant account provider’s website and your information is ‘pushed’ into the relevant fields necessary to complete the online transaction. You will need to add a credit or debit card number, valid from date, valid to date, issue number (where necessary), and last three digits of your security number. None of these details is read, recorded or stored by wireWAX and they remain in a private dialogue between you and our online merchant account provider.

 

Sharing Campaign Data
Ritchie Glens will not share detailed video performance statistics (except Top Level Performance Data) with third parties, press or public without prior written permission from the video owner.

Top Level Performance Data
Top level performance data for each wireWAX video appears on the public wireWAX viewing page and includes;

views
unique viewers
tags clicked
average tags clicked per engaged view
average time engaged
pages views
number of social shares

Information, links or images added to tags

Ritchie Glens does not and cannot limit or control the audience that may read or see information or images that you or other users have added to tags.

Changing your information
You can access, change or add information via e-mail support@ritchieglens.com.

Other information recorded
When watching and/or interacting with the wireWAX player an amount of behavioural information is gathered about number of viewers, number of viewings, viewing retention, time of viewing, global location of viewers, buttons pressed where and when, links followed and position of the mouse pointer when over the video frame. This information is recorded against a users IP address, stored by us in a secure environment and available exclusively to the owner/administrator of the video through a graphical display or chart. We may from time to time share this information with other third-parties.

We also collect information about your computer’s performance, your browser, your operating system, your Internet connection speed and errors or problems that occurred during viewing or adding tags to help us improve the performance and reliability of the services we provide. This information is held privately by wireWAX and not shared with anyone else.

Your rights!
We might do a mistake by putting information that the owner of the photograph or video you have the right to email up fix it.

You can choose not to provide us with personal or accurate information but that may infringe on the Ritchie Glens Terms of Use.

 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.